Francesca Grippa  /  Publications

The complete archive — 2006 to 2026.

Organized by type — peer-reviewed journal papers, book chapters, and conference proceedings. Within each, most recent first. For an always-current list with citation counts, see Google Scholar.

A — Peer-reviewed journal papers

Journal articles.

30+ entries · Scientific Reports, JBR, TFSC, CHB, KMRP, Social Networks…

Fronzetti Colladon, A., Grippa, F., Guardabascio, B., Costante, G., & Ravazzolo, F. (2023). Forecasting consumer confidence through semantic network analysis of online news. Scientific Reports, 13(1), 11785.

Fronzetti Colladon, A., Grippa, F., Broccatelli, C., Mauren, C., McKinsey, S., Kattan, J., Sutton, E. S. J., Satlin, L., & Bucuvalas, J. (2022). Boosting advice and knowledge sharing among healthcare professionals. Journal of Knowledge Management.

Gloor, P., Fronzetti Colladon, A., & Grippa, F. (2022). Measuring ethical behavior with AI and natural language processing to assess business success. Scientific Reports, 12, 10228.

Porter, B., & Grippa, F. (2020). A platform for AI-enabled real-time feedback to promote digital collaboration. Sustainability, 12(24).

Gloor, P., Fronzetti Colladon, A., & Grippa, F. (2020). The digital footprint of innovators: Using e-mail to detect the most creative people in your organization. Journal of Business Research, 114, 254–264.

Gloor, P., Fronzetti Colladon, A., Grippa, F., Hadley, B., & Woerner, S. (2020). The impact of social media presence and board member composition on new venture success: Evidences from VC-backed U.S. startups. Technological Forecasting & Social Change, 157.

Fronzetti Colladon, A., Grippa, F., & Innarella, R. (2020). Studying the association of online brand importance with museum visitors: An application of the Semantic Brand Score. Tourism Management Perspectives, 33.

Greco, F., Riopelle, K., Grippa, F., Fronzetti Colladon, A., & Gluesing, J. (2020). Linguistic sleuthing for innovators. Quality & Quantity.

Capodieci, A., Grippa, F., Elia, G., & Manetti, L. (2019). A network-based dashboard for cultural heritage promotion in digital environments. International Journal of Entrepreneurship and Small Business, 36(4), 453–475.

Grippa, F., Bucuvalas, J., Booth, A., Alessandrini, E., Fronzetti Colladon, A., & Wade, L. M. (2018). Measuring information exchange and brokerage capacity of healthcare teams. Management Decision, 56(10), 2239–2251.

Fronzetti Colladon, A., & Grippa, F. (2018). The importance of being honest: Correlating self-report accuracy and network centrality with academic performance. The Journal of Psychology, 152(5), 304–324.

Fronzetti Colladon, A., Grippa, F., Gloor, P., Battistoni, E., & La Bella, A. (2018). What makes you popular: Beauty, personality or intelligence? International Journal of Entrepreneurship and Small Business, 35(2).

Gloor, P. A., Fronzetti Colladon, A., Grippa, F., Budner, P., & Eirich, J. (2018). Aristotle said "happiness is a state of activity": Predicting mood through body sensing with smartwatches. Journal of Systems Science and Systems Engineering, 27(5), 586–612.

Gloor, P. A., Fronzetti Colladon, A., Grippa, F., & Giacomelli, G. (2017). Forecasting managerial turnover through e-mail based social network analysis. Computers in Human Behavior, 71, 343–352.

Gloor, P., Fronzetti Colladon, A., Giacomelli, G., Saran, T., & Grippa, F. (2017). The impact of virtual mirroring on customer satisfaction. Journal of Business Research, 75, 67–76. Featured in Harvard Business Review, 2019

Grippa, F. (2014). Combining different components of intellectual capital within clinical teams. Management Control, 2, 95–119.

Grippa, F., Provost, S. M., Gloor, P. A., McKean, M., & Thakkar, S. (2014). Recognizing communication patterns in chronic care innovation networks [SSRN working paper].

Bucuvalas, J., Fronzetti Colladon, A., Gloor, P., Grippa, F., Horton, J., & Timme, E. (2014). Increasing interactions in healthcare teams through architectural interventions and interpersonal communication analysis. Journal of Healthcare Information Management, 28(4), 58–65.

Zhang, X., Gloor, P. A., & Grippa, F. (2013). Measuring creative performance of teams through dynamic semantic social network analysis. International Journal of Organisational Design and Engineering, 3(2), 165–184.

Grippa, F. (2012). Nurturing communities of innovation: Evidence from the aerospace industry. International Journal of Innovation and Technology Management, 9(4), 1–20.

Grippa, F., Gloor, P. A., Bucuvalas, J. C., & Palazzolo, M. (2012). Supporting development efforts of clinical care teams. International Journal of Organisational Design and Engineering, 2(2), 149–166.

Gloor, P. A., Grippa, F., Putzke, J., Lassenius, C., Fuehres, H., Fischbach, K., & Schoder, D. (2012). Measuring social capital in creative teams through sociometric sensors. International Journal of Organizational Design and Engineering, 2(4), 380–401.

Grippa, F. (2011). Interdepartmental networks. In G. A. Barnett & J. G. Golson (Eds.), Encyclopaedia of Social Networks. Sage Publications.

Palazzolo, M., Grippa, F., Booth, A., Rechner, S., Bucuvalas, J., & Gloor, P. (2011). Measuring social network structure of clinical teams caring for patients with complex conditions. Procedia — Social and Behavioral Sciences, 26, 17–29.

Grippa, F., De Maggio, M., Corallo, A., & Passiante, G. (2010). Discovering the hidden dynamics of learning communities. Journal of Information Technology Case and Application Research, 12(3), 34.

Corallo, A., De Maggio, M., Grippa, F., & Passiante, G. (2010). A methodological framework to monitor the performance of virtual learning communities. Human Factors and Ergonomics in Manufacturing & Service Industries, 20(2), 135–148.

Gloor, P. A., Grippa, F., Borgert, A., Colletti, R. B., Dellal, G., Margolis, P., & Seid, M. (2010). Towards growing a COIN in a medical research community. Procedia — Social and Behavioral Sciences, 26, 3–16.

Bisconti, C., Corallo, A., De Maggio, M., Grippa, F., & Totaro, S. (2010). Quantum modeling of social dynamics. International Journal of Knowledge Society Research, 1(1), 1–12.

Grippa, F., & Gloor, P. A. (2009). You are who remembers you: Detecting leadership through accuracy of recall. Social Networks, 31(4), 255–261.

Grippa, F. (2009). A social network scorecard to monitor knowledge flows across communication media. Knowledge Management Research & Practice, 7(4), 317–328.

Grippa, F., & Secundo, G. (2009). Web 2.0 project-based learning in higher education: Preliminary evidence. International Journal of Web Based Communities, 5(4), 543–561.

Secundo, G., Grippa, F., De Maggio, M., & Del Vecchio, P. (2009). Design of a Web 2.0 learning laboratory for developing managerial competencies. International Journal of Continuing Engineering Education and Life-Long Learning, 19(2/3), 206–221.

Secundo, G., & Grippa, F. (2009). Designing, managing and assessing a Web 2.0 learning community to enhance inquiry-based learning. International Journal of Web Based Communities, 6(2), 164–182.

Gloor, P. A., Grippa, F., Kidane, Y. H., Marmier, P., & Von Arb, C. (2008). Location matters: Measuring the efficiency of business social networking. International Journal of Foresight and Innovation Policy, 4(3/4), 230–245.

B — Book chapters

Book chapters.

12 entries · Springer, Palgrave Macmillan, IGI Global

Robinson, C., Wood, M., Grippa, F., & Avalon, E. (2020). Combining social capital and geospatial analysis to measure the Boston's opioid epidemic. In Digital Transformation of Collaboration. Springer International.

Fronzetti Colladon, A., & Grippa, F. (2020). Brand intelligence analytics. In Digital Transformation of Collaboration. Springer International.

Gloor, P., & Grippa, F. (2018). Creating collaborative innovation networks to reduce infant mortality. In Collaborative Innovation Networks. Springer.

De Maggio, M., & Grippa, F. (2012). An integrated methodology to detect the evolution of virtual organizational communities. In Virtual Community Building and the Information Society (pp. 50–74). IGI Global.

Grippa, F., De Maggio, M., & Corallo, A. (2012). Observing the evolution of a learning community using social network analysis. In Social Networking and Community Behavior Modeling (pp. 215–231). IGI Global.

Grippa, F., & Elia, G. (2011). Recognizing innovation through social network analysis: The Virtual eBMS case. In Innovative Knowledge Management (pp. 264–285). IGI Global.

Bisconti, C., Corallo, A., De Maggio, M., Grippa, F., & Totaro, S. (2011). Using quantum agent-based simulation to model social networks. In Semantic Web Personalization and Context Awareness (pp. 42–54). IGI Global.

De Maggio, M., Del Vecchio, P., Elia, G., Grippa, F., & Secundo, G. (2011). An ICT-based network of competence centres for developing intellectual capital in the Mediterranean area. In Handbook of Research on E-Services in the Public Sector (pp. 164–181). IGI Global.

Grippa, F., Secundo, G., & De Maggio, M. (2010). A learning dashboard to monitor an open networked learning community. In Open Networked "i-Learning" (pp. 111–131). Springer New York.

Grippa, F., Di Giovanni, A., & Passiante, G. (2009). Fostering innovation through value-creating communities. In Open Business Innovation Leadership (pp. 109–169). Palgrave Macmillan.

Margherita, A., & Grippa, F. (2009). Towards open business innovation leadership. In Open Business Innovation Leadership (pp. 1–18). Palgrave Macmillan.

Grippa, F., Secundo, G., & Passiante, G. (2009). An integrated model to monitor and evaluate Web 2.0 project-based learning. In Lecture Notes in Artificial Intelligence (pp. 50–59). Springer-Verlag.

Bisconti, C., Corallo, A., De Maggio, M., Grippa, F., & Totaro, S. (2009). Quantum modeling of social networks: The Q.NET project. In Lecture Notes in Artificial Intelligence (pp. 70–77). Springer-Verlag.

C — Selected conference proceedings & presentations

Conference proceedings.

Selected from 40+ presentations · INSNA Sunbelt, COINs, NetSci, AMS, ICCGI…

Fronzetti Colladon, A., & Grippa, F. (2026). The two sides of VC attention: Investor visibility and startup memorability. NetSci 2026, Northeastern University, Boston, June 1–5, 2026.

Fronzetti Colladon, A., Vestrelli, R., Grippa, F., & Segneri, L. (2024). Services marketing in the digital age: Insights from the Semantic Brand Score. Academy of Marketing Science World Marketing Congress, Bel Ombre, Mauritius.

Fronzetti Colladon, A., Gluesing, J., Greco, F., Grippa, F., & Riopelle, K. (2022). Crowdfunding success: How campaign language can predict funding. 10th International Conference on Collaborative Innovation Networks, Krakow, Poland.

Fronzetti Colladon, A., Grippa, F., & Segneri, L. (2021). A new system for evaluating brand importance: Use case from the fashion industry. WebSci '21: 13th ACM Web Science Conference (pp. 132–136).

Fronzetti Colladon, A., Grippa, F., Guardabascio, B., & Ravazzolo, F. (2021). Exploring the antecedents of consumer confidence through semantic network analysis of online news. 7th RCEA Time Series Conference, June 2021.

Grippa, F., & Fronzetti Colladon, A. (2020). Brand intelligence analytics for the 2020 US Democratic presidential primaries. Computation + Journalism 2020, Boston, MA.

Grippa, F., Bucuvalas, J., McIntire, S., Dolinger, M., & Fronzetti Colladon, A. (2019). Building bridges and optimizing team collaboration in healthcare. XXXIX Sunbelt Conference (INSNA), Montreal.

Robinson, C., Grippa, F., Wood, M., & Avalon, E. (2019). Combining social capital and geospatial analysis to measure the Boston's opioid epidemic. International Conference on Collaborative Innovation Networks, Warsaw, Poland.

D — Press & featured coverage

In the press.

A novel way to boost client satisfaction. (2019, March–April). Harvard Business Review. Coverage of "The impact of virtual mirroring on customer satisfaction" (Journal of Business Research).

The 5 worst email mistakes and the 5 best ways to avoid them. (2017, May). Psychology Today. Feature based on Grippa & colleagues' email network research.

Web tool predicts election results and stock prices. (2008, February). New Scientist, 2642, 30. Coverage of early COIN content-analysis research applied to elections.

E — Northeastern research reports

Inclusive entrepreneurship reports.

4 publicly archived reports · NU IRis repository

Zangerl, C., Raisi, A., Ryu, Y., & Grippa, F. (2026). Mentor-protégé programs: Building pathways for small business development. Northeastern University, Boston, MA.

Zangerl, C., Raisi, A., Ryu, Y., & Grippa, F. (2024). Taking the pulse of procurement professionals: The state of supplier diversity in higher education. Northeastern University, Boston, MA.

Zangerl, C., Ryu, Y., Lee, K., & Grippa, F. (2023). Addressing the supplier diversity awareness deficit: The role of higher education procurement websites. Northeastern University, Boston, MA.

Zangerl, C., Grippa, F., Ryu, Y., & Singh, S. (2022). Promoting supplier diversity in higher education: Barriers and opportunities. Northeastern University, Boston, MA.

Collaborate

Open to research partnerships in healthcare team analytics, brand & language measurement, and supplier-diversity research.